Mailing List Service and Support
Note to Mailing List Subscribers
The Mailing List Support pages at EsoSoft are intended to be
used by owners and/or administrators of mailing lists hosted at EsoSoft.
All of the information provided pertains to tasks associated with the
administration of a Mailman mailing list.
If you are subscribed to a mailing list hosted at EsoSoft and you need
assistance with subscriber issues, please contact the list owner directly.
E-mail can be sent to the owner of a mailing list at listname-owner@domain.com.
For example, if you are subscribed to the cartoons@mylist.net mailing
list, you can reach the list owner directly at cartoons-owner@mylist.net.
Help for List Owners and Administrators
These support pages assume that you are
the list owner (alternately referred to as the list manager,
administrator, or moderator). When the list was created you should
have received an automatically-generated message with your
administrative password and directing you to the URL needed to manage
the list through your browser.
You can configure your mailing list and perform all
administrative functions on-line. To access the admin interface for
your list, use the following URL as an example:
http://www.mylist.net/mailman/admin/name-of-list
Please be sure to replace "name-of-list"
in the above URL with the actual name of your mailing list.
When you access your management settings using your list
management page you will be prompted for the password. Once you authenticate to
the server you will be shown the General Options page for your list and will also
see a listing of the other categories of settings that are available. For all of
these categories you will be able to make changes using your browser, but the
changes will not go into effect until you go to the bottom of the screen and
click the "Submit Your Changes" button. Changes will then be immediately put
into effect.
The links on this page will detail each of the
settings as they appear in the configuration categories for your list.
Help with the Admin Interface
After you are authenticated by the
server, you will be taken into Mailman's General Options screen. Note that
at the top of each of Mailman's configuration screens you will see links to each
of the configuration categories.
For assistance with a particular configuration
category, please select the appropriate link below:
Contact EsoSoft
If you
have a question about your mailing list that has not
been answered by our support pages, please contact our Service &
Support Team at
support@esosoft.com.
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