Purpose
When your Basic Web Hosting service was activated, a "Welcome E-mail" was sent to the e-mail address on-file for your account. The Welcome E-mail contains information that you need in order to fully utilize your hosting service at EsoSoft.

If you have misplaced or otherwise lost your Welcome E-mail, this page will explain how you can review it on-line and/or re-send it to any e-mail address that you like.

What You'll Need
In order to review or re-send your Welcome E-mail, you will need the following information:

• Your domain name
• Your site's username
• Your site's password

If you do not remember your Login Name, please contact our Service & Support Team. Please see the contact information at the bottom of this page.

If you do not remember your password, you can retrieve it at:

http://backroom.esosoft.com/password

To retrieve your password at the above URL, simply enter your domain name. The password will be immediately sent to the e-mail address on-file for your account. If you no longer have access to the e-mail address on-file for your account, please contact our Service & Support Team. See the bottom of this page for contact information.

What To Do
With the above information in hand, please visit the following URL:

http://www.your-domain.com/cgi-adm/welcome

Be sure to replace "your-domain.com" with the actual domain name for your account.

You will be prompted for your site's username and password.

Once you have supplied the correct username and password, you will be able to view your Welcome E-mail on-line and/or re-send it to any valid e-mail address.

Personal Assistance
At EsoSoft, Service and Support are our Top Priorities!

If you need any type of personal assistance, do not hesitate to contact our Service & Support Team at:

support@esosoft.com

A member of our team will be very happy to assist.

For identification purposes, please write from the e-mail address on-file for your account or include your account's password in your e-mail message.

Back to Basic Web Hosting Support